【例一】

Florence Trunkemeyer

College of Business

Ball State University

Muncie, IN 47300 (来源：EnglishCN英语博客基地)

November 15, 1998 (来源：英语博客 http://space.englishcn.com)

General Computer Corporation

Engineering Department (来源：英语博客 http://space.englishcn.com)

P.O. Box 73219

Fort Worth, TX 76108 (来源：英语电影下载 http://bt.englishcn.com)

Dear Sir:

With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged. (来源：英语麦当劳－英语学习门户 EnglishCN.com)

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing. (来源：EnglishCN英语博客基地)

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely, (来源：EnglishCN英语问答中心[e问e答])

(Signature)

【例二】

Sunny Company (来源：英语麦当劳 http://www.EnglishCN.com)

34 Zhongcheng Road

Jinlian Building

Shanghai (来源：EnglishCN英语问答中心[e问e答])

September 12, 2001 (来源：最老牌的英语学习网站 EnglishCN.com)

Sales manager (来源：EnglishCN英语博客基地)

Elegance Clothing Company

45 West Street, Nanjing

Jiangsu Province (来源：英语麦当劳－英语杂志 www.EnglishCN.com)

Dear Mr. Chang: (来源：EnglishCN英语博客基地)

On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us. (来源：英语图片 http://photo.englishcn.com)

Sincerely yours,

Sunny Lee

Manager